Customer expectations
Whether it’s donors, members, patients, students, or ticket buyers, each audience expects a different experience.
Our expertise
by industry.
Because every industry is different, with unique customer experience requirements
When it comes to strategy, marketing and systems, context matters. A great customer experience in aged care looks very different from one in ticketing or financial services. That’s why we take the time to understand your sector’s specific needs, audiences, and pressures. It means we can tailor the right solutions that actually work in your world.
At Double H Marketing, we bring deep, practical experience across diverse industries. We know how to design journeys, unlock value from Salesforce, and create campaigns that deliver results — because we’ve done it in environments like yours before.
What changes by industry?
Each sector comes with its own opportunities. We’re here to help you meet them with strategy, clarity and creative solutions that scale.
ExpertiseIndustries
Retail & e-commerce
Revenue growth, loyalty, lifecycle marketing using customer data that drives repeat purchase.
Non-profit & fundraising
Supporter journeys, donation growth, and campaigns that connect with purpose.
Travel & tourism
Booking journeys, pre-arrival comms and campaign automation for maximum uplift.
Financial services
Segmented journeys, compliance-friendly automation and lifecycle retention programs.
Healthcare & aged care
Onboarding, consent-based comms and personalised experiences for clients and families.
Arts & entertainment
Ticketing journeys, re-engagement strategies and digital journeys to fill seats and drive membership
Ticketing & events
Data-integrated event journeys, reminder automations and multi-channel experience support.
Media & publishing
Subscriber engagement, adtech assistance, nurture automation and CRM support for fast-moving environments.
Commercial B2B
Account-based marketing support, Salesforce implementation and journey design for complex B2B sales cycles.
Education & training
Lead nurture, enrolment support, student communications and onboarding automation.
Don’t see your industry here?
We love a challenge — and we’re quick studies. If you’re dealing with multiple systems, fragmented data, or unclear journeys, there’s a good chance we can help.
Here to helpYour industry has its own challenges. We’re ready to help you solve them.
With experience across sectors and a drive for practical action, we’ll work with you to build what actually works, not just what sounds good.
