Privacy Policy

Double H Ventures Pty Ltd as trustee for Hamilton-Hakim Family Trust trading as Double H Marketing (ABN 38 137 697 042) (‘we’, ‘us’ or ‘our’) collects personal information about you to respond to your enquiry, process your registration, and provide our products and services, and for purposes otherwise set out in this Privacy Policy at https://doublehmarketing.com.au/privacy-policy.

The information you provide may be disclosed to third parties that help us deliver our services (including information technology suppliers, communication suppliers and our business partners) or as required by law. If you do not provide this information, we may not be able to provide all our services to you.

Our Privacy Policy explains:
(i) how we store and use, and how you may access and correct your personal information;
(ii) how you can lodge a complaint regarding the handling of your personal information; and
(iii) how we will handle any complaint.

If you would like any further information about our privacy policies or practices, please contact us at [email protected].

By providing your personal information to us, you consent to its collection, use, storage and disclosure as described in this Privacy Policy and this collection notice.

a. Double H Marketing respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.

b. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).

c. “Personal information” means information that identifies you or could reasonably identify you, such as your name, email address, identification number or other details.

d. You may contact us in writing at 2/20 Hutchinson Street, Surry Hills, NSW 2010 for further information about this Privacy Policy.

a. We may collect personal information you submit via our website, provide directly, or supply in other forms.

b. You may provide details such as your name, phone number, address and email address to enable us to send you information, provide updates or process your order.

c. We may collect additional information when you provide feedback, update preferences, respond to surveys or promotions, provide financial or payment details, or contact our customer support.

d. We may also collect information when you use our interactive tools, such as online quizzes, assessments, calculators or similar resources.

e. We may collect any other information you provide while interacting with us.

a. We collect personal information in various ways, including when you interact with us electronically or in person, access our website or engage with us in business activities.

b. We may also receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

c. By providing us with personal information, you consent to its collection and use in accordance with this Privacy Policy.

a. We may use personal information to provide you with information about our products and services and to make you aware of new or additional opportunities available to you.

b. We will only use your personal information for purposes you have consented to, which may include:
i. providing products and services during the usual course of business;
ii. administering our business activities;
iii. managing, researching and developing our products and services;
iv. communicating with you by phone, email, SMS or mail;
v. investigating complaints; and
vi. analysing engagement with our tools, marketing campaigns and website to improve relevance and effectiveness.

c. If you withhold your personal information, we may be unable to provide certain services or allow full access to our website.

d. We may disclose your personal information to comply with legal requirements such as laws, court orders, or law enforcement requests.

e. In the event of a change of control, sale or transfer of our business, we reserve the right to transfer our user databases, including personal information, to the extent permitted by law.

a. The information you provide will be collected by or on behalf of us and may be disclosed to third parties that help us deliver our services, including information technology suppliers, communication suppliers and our business partners, or as required by law.

b. If you do not provide this information, we may not be able to provide all our services to you.

c. We may disclose your personal information to recipients located outside Australia, including service providers in Asia, the USA and the European Union.

d. We may also disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors, insofar as reasonably necessary for the purposes set out in this Privacy Policy.

e. Where we disclose your personal information to a third party, we will ensure it is protected in accordance with this Privacy Policy.

a. We comply with the principles of data protection under the GDPR for fairness, transparency and lawful data use.

b. We process your personal information as a Processor and/or Controller, as defined by the GDPR.

c. The lawful basis for processing depends on the nature of the data and its use.

d. We will only collect your personal information with your express consent for a specific purpose and will keep it secure.

e. We may process your personal information where necessary for legitimate interests or to fulfil contractual or legal obligations.

f. We do not collect or process sensitive personal information (e.g. relating to sexual orientation or ethnic origin) unless permitted under the GDPR.

g. You must not provide us with personal information if you are under 16 without parental consent.

a. If you are an EU resident, you have rights to:
i. be informed about how your information is used;
ii. access your personal information;
iii. correct inaccurate or incomplete information;
iv. request deletion (“right to be forgotten”);
v. restrict processing;
vi. retain and reuse your data for your own purposes; and
vii. object to data use or automated decision-making.

b. You may contact us at any time to exercise these rights using the contact details in this Privacy Policy.

c. We may require identity verification before acting on your request.

a. Information we collect may be stored or processed in countries outside Australia, including Asia, the USA and the EU.

b. Transfers to these regions will be protected by appropriate safeguards such as standard data protection clauses or binding corporate rules.

c. You acknowledge that personal data submitted for publication may be available worldwide and we cannot prevent its misuse by others.

a. We take reasonable steps to secure your personal information against unauthorised access, modification or disclosure.

b. Where third-party processors handle personal information on our behalf, we ensure they comply with relevant privacy obligations and have adequate technical measures in place.

c. Transmission of information over the internet is at your own risk. While we take precautions, we cannot guarantee security of data transmitted to or from us.

a. You may request details of personal information we hold about you under the Privacy Act 1988 (Cth) and, if applicable, the GDPR.

b. To request access or correction, contact [email protected].

c. We may refuse requests in limited circumstances permitted by law.

a. If you have any complaints about our privacy practices, please contact [email protected]

b. We take complaints seriously and will respond promptly in writing.

a. We may update this Privacy Policy from time to time.

b. Any changes will take effect immediately upon posting on our website.

c. Please review this policy periodically for updates.

a. When you visit doublehmarketing.com.au, we may collect information such as your browser type, operating system and referring site to help us improve our services.

b. Cookies: We may use cookies to identify you, analyse website traffic and provide a better visitor experience. You can reject cookies in your browser settings, although this may affect functionality.

c. Third-party sites: Our website may contain links to other sites not owned or controlled by us. We are not responsible for their privacy practices and recommend reviewing each site’s privacy statement.